HP LaserJet 4200 shows “Manual Feed Tray 1” when printing from Word

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I have an HP LaserJet 4200 printer that is acting really weird. I can print from internet just fine, no problem… but when I try to print from a document used in Microsoft Word, for example, I always get:

Manual Feed Tray 1

It's a networked printer and only an administrator account can make changes to it.
I have also tried:

  • resetting the printer back to factory settings
  • uninstalling and reinstalling on the PCs and the server it is connected to

I should also add that it is asking for "Plain Letter" in tray 1.

Best Answer

You should check the print driver on the print server. A lot of times it will work with not matching print driver versions (like 4100 drivers will work on 4200) but not supporting all the features.

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