Windows – How to reset SkyDrive/OneDrive sync

onedrivesyncwindows 8.1

Is there a way to empty SkyDrive/OneDrive without deleting the files in the cloud.

I'm running Windows 8.1 and would like to revert all of the files to "online-only" mode except that the function doesn't work. I'd like to completely restart the sync process but not lose any files.

Best Answer

I would advise running the OneDrive Troubleshooter first. You can download that from here.

If you are still having issues or would still like to perform a reset then you can issue a set of commands in an elevated command prompt. SkyDrive.exe exists in the system32 folder (Don't worry about the name; It's still SkyDrive even if you're using OneDrive included in the 8.1 Update 1)

  1. SkyDrive /shutdown
  2. SkyDrive /reset
  3. SkyDrive

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Please bear in mind that none of these steps will affect your files but should resolve the sync functionality you're having issues with.

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