How to reset MFA for the Office 365 account

authenticationoffice365two-factor-authentication

When logging in as an Office365 Admin, the user can change his own MFA settings including Authenticator App and Phone numbers (Under Additional security verification)


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However, this option is not available for all users:

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Is there an alternative way to reset my account MFA?

Best Answer

As mentioned, https://aka.ms/mfasetup can be used to reset or update your MFA methods.

Administrators can also reset another user's MFA through https://portal.azure.com Then selecting Azure Active Directory -> Users -> Select the User -> Authentication Methods

There you can set up some types of authentication methods, require them to re-register, and reset their password as well.

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