How to repair or recover data from a dropped portable external hard drive

external hard drivehard drive

I accidentally dropped my 500GB Buffalo MiniStation portable hard drive on the ground. It was still sorta working afterward, but just extremely slow.

I then ran the Mac Disk Utility hard drive repair. It ran for about 5 minutes and then said it cannot repair it. Now, the hard drive won't even mount and I can't use it at all.

Best Answer

The answer depends on the value of the data.

If the data is irreplaceable, don't try anything more. Take the drive to a recovery specialist and they can use their (expensive) tools and techniques to do the recovery. Expect to pay hundreds to a couple grand and there's no guarantee that they'll be successful.

Otherwise you might want to remove the drive from the enclosure and try a different one. If you're lucky, the drop is a coincidence and it's really an electrical problem.