Two years ago I bought an Asus laptop with Windows Vista pre-installed. I also received a recovery DVD with it. I now want to reinstall Windows and fully format the hard drive – however, the sticker with the Windows product key under the laptop is unreadable.
I tried recovering the key with ProduKey and similar software but they show another product key – it is different from the sticker's key (I checked on another Asus laptop and on my Dell laptop).
Is it possible to reinstall the operating system with the product key obtained from ProduKey? If not, how can I retrieve the product key? It seems stupid that it was only placed on the sticker that is destroyed after some time if you frequently hold the laptop on your lap.
Best Answer
First of all, for reference, we have a community-faq post on how to find keys on Windows. It sounds like you've already read the key using some similar software though.
The reason why your keys are different is a fundamental difference between how OEM activation works and how normal activation works. When you get Windows pre-installed on your PC, it comes with special OEM activation files, which tell Windows to check for a certain code on the motherboard of the computer. If that code exists, then Windows knows that the computer was manufactured by that OEM, and verifies it against the activation file. If they match, then activation proceeds automatically. For these types of installations, one product key is used by essentially all of the computers that manufacturer installs that version of Windows on. The key on the sticker on the bottom of your laptop is essentially inactive, although it can be used if you lose the recovery media.
If you have the original recovery media, you can just install Windows with it, and it should automatically activate, as long as the recovery media is from that computer manufacturer. Windows should activate automatically when it connects to the internet. Do keep a record of the key you sniffed though, just in case activation fails. You can always call Microsoft to get free help with activation, if it does not work automatically.