Windows – How to query an NTP server under Windows

This Perl script should do what you need (assuming you don't need precision to the 10^-6 of a second):

#!/usr/bin/perl -w

use strict;
use Math::Round;

## Get current date (epoch)
my $date=time();

## Get the seconds offset, rounding to the nearest second
my $ntp=nearest(0.1,`ntpdate -q $ARGV[0] | gawk '(\$NF~/sec/){print \$(NF-1)}'`); 

## Get the server's time
my $ntp_date=$date+$ntp;

## Convert to human readable and print
print "The time according to server $ARGV[0] is " . localtime($ntp_date) . "\n";

Save the script as check_ntp.pl and run it with the server as an argument:

perl ./check_ntp.pl my.ntp.server

It sounds like you have a problem reaching "pool.ntp.org" and so it is continuing to use "time.windows.com" because synchronizing with that time source is working.

You can get more details on why it may be failing by enabling the debug log file.

w32tm /debug /enable /file:c:\temp\ntpDebug.log /size:102400 /entries:0-300
w32tm /resync
REM *** Wait 60 seconds
w32tm /debug /disable

Then open ntpDebug.log with Notepad. Look for a message that explains a problem, and/or edit your original post with the contents of that file.