When a coworker sends me a remote assistance request and I connect to their machine it shows me both of their monitors at the same time in a single window. I can make this single window full screen by pressing CTRL+ALT+Break but then it full screens his two screens to a single one of my screens.
This looks like remote desktop and so there might be some configuration settings somewhere either in a file or in the registry that are the equivalent settings you would have with a remote desktop but that are specific to windows remote assistance.
Does any one know how to get this to full screen his two monitors across my two monitors or a way for him to share only a single monitor with me so that it looks correct?
Best Answer
Unfortunately Remote Assistance is not multi-screen aware and this is not possible.
At a stretch, you may be able to drag and make the application span across two screens but I am not sure that will work.
You can try looking in your graphics card driver to see if it supports a mode that basically allows your machine to act as one large screen instead of 2/3 smaller ones, however I think only Matrox display drivers can do that out the box.
Sorry I couldn't really be more help here.