A guy I work with just came by to ask me about a damaged thumb drive/USB flash drive. Apparently his son dropped it on a hard surface and it won't power up anymore. They've tried plugging it into multiple machines without success, even though each port they tried was able to power other USB devices. He knows it's not a lost cause because a local tech store is offering to recover the data for $500, but he says they're not worth that much. I figured someone on SU would have an idea about this; he doesn't care about using the drive in the future, just wants to salvage a few files that would be a pain to recreate. Is this possible without advanced equipment, and if so, how?
He said he already tried the advice on the Internet about typing in different drive letters and such, but that failed because there was no power going to the drive. He also said that he opened the case up at one point, but I'm not sure what, if anything, he did inside.
Best Answer
At $500 I suspect the store would normally send the USB device to a data recovery specialist - the sort that do data recovery or forensic from magnetic media like hard drives, where they would try to access using various physical / mechanical techniques.
I don't have any experience in that business, but two simple types of physical damage that could be caused by a jarring force like a drop would include a broken solder joint between the chips' pins and the printed circuit board (PCB), or a perhaps less common, a break in the copper trace on the PCB itself (such as from flexing of the PCB). Someone with a electronics and soldering / re-soldering experience of Surface-Mount Devices (SMD / SMT) could attempt these sorts of repairs.
That might run you $50-100 USD if you had to pay for a electronics / soldering professional directly yourself, I would guess.
In general, if the Flash chips are electrically damaged, with electrostatic discharge damage being the most common; others include incorrect voltage (too high can be physically damaging to the chip, but too low may make a write operation to the Flash memory fail), voltage line surge (commonly caused by indirect lightning activity in area, and power grid problems), I don't know if data recovery centres have tools to extract ("dump") from defective or semi-defective chips. Perhaps, and that would be $500 worth of work.
If it is mechanical damage, data recovery software won't help. From the sounds of your situation, I suspect mechanical damage rather than file system corruption.