I'm having some issues with my Canon Pixma IP1900 printer – it doesn't respond to any OS requests. I am using Windows 7 x64 with additional Canon drivers and the printer used to work ok, but recently it doesn't anymore.
I've connected it to a second PC running on Win7 x86 and no additional Canon drivers and the printer worked again – not only did Windows find appropriate drivers all by itself, but everything else did work like a charm as well.
Now I assume that the problem is either the drivers (messed up by OS) or the OS itself. My idea is to completely remove Canon drivers and any data associated with the printer. How do I do it?
Best Answer
Take a look at this tutorial which explains how to use the Microsoft Management Console (MMC), to remove unwanted printer driver packages.
If that does not work for you, try using the printui.exe tool.
In an admin elevated command prompt type
printui /s /t2
, be sure to remove the driver AND the package.Here's how to do it, step-by-step:
printui /s /t2
C:\Windows\System32\spool\Printers
(you will need to click "OK" to get access to the folder).services.msc
and Restart the Print Spooler service.