When a new disk fails to show up in Windows Explorer, there can be two reasons :
1. A missing disk driver
In some rare cases, the new disk requires a proprietary driver and cannot work
with the one supplied by Windows.
To check, open up Device Manager and check whether the new disks are visible
under the Disk drives branch or under Unknown devices.
In the first case, Windows has correctly identified the disk.
In the second case, a proprietary driver needs to be installed from
either a CD supplied with the disk or downloaded from the manufacturer's website.
Once the disk is correctly identified in the Device Manager,
we continue to the second phase.
2. The disk was factory-formatted in an incompatible manner
Windows is pretty particular about the way the disk should be formatted.
If an external disk is partitioned into multiple partitions, it risks
to be unrecognized, or worse, only the first partition is recognized.
A new disk should always be examined for such problems before being used.
Open Computer Management and click on Disk Management, then wait for
the disk to show up.
If the disk is partitioned, right-click all partitions and choose Delete.
Once the entire disk is one unallocated space, right-click
and choose New Simple Volume, then follow the wizard.
Be careful to format all disks larger than 2 TB as GPT, since the other option,
MBR, will not use more than the first 2.2 TB of the disk.
Once the disk is formatted and assigned a disk-letter, it is available as
a normal disk.
For more information, see this How-To Geek article :
Understanding Hard Drive Partitioning with Disk Management.
Best Answer
Explorer is for some reason configured by default to not show empty drives. To fix this, open Folder Options and switch to the View tab. (Folder Options itself is accessible by pressing the Options button at the far right of the View tab of the ribbon of Explorer if you're on Windows 8. It also appears in the Control Panel when not in Category view.)
Find "Hide empty drives" and uncheck it. Click OK; Explorer will respect the change immediately.