Google Hangouts – “Your mic is muted by your system settings” (Jabra Evolve 75)

google-hangouts

When using Google Hangouts (meet.google.com) with a Jabra Evolve 75 – the error "Your mic is muted by your system settings" is displayed every time I open a hangout, despite the microphone working fine in hangout (and confirmed in "settings").

Screenshot of errors, since there seems to be no documentation of this exact error:

https://i.imgur.com/wblV4r3.png

https://i.imgur.com/B4Joumn.png

The 'learn more' link just takes me to the generic hangouts troubleshooting:
https://support.google.com/meet/answer/7380413

Best Answer

You need to unmute in the system settings:

  • open sound settings
  • switch to settings of mic
  • open additional settings
  • make sure mic is unmuted

Adjust the level and mute status in the levels tab:

adjust level and mute status in levels tab

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