Windows – Failed to update to Windows 10 Fall Creators Update (version 1709) from ver 1703

windows-10-upgradewindows-10-v1703windows-10-v1709

I have been trying to update to Windows 10 Fall Creators update (ver-1709) using the windows update option in settings.

After waiting for an hour or so to prepare, download and install the update, it fails with the following error.

Feature update to Windows 10, version 1709 – Error 0x80d02002

Has anyone else encountered this issue? Any idea how to fix this?

I currently run Windows 10 ver-1703.

Best Answer

The Microsoft stock answer is as follows.

Method 1:

You may try these steps to reset the Windows update components manually and check.

  1. Press Win+X on the desktop screen of the computer.
  2. Select Command Prompt (Admin)

  3. On the open Command Prompt window copy and paste the commands :

    net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

  4. Exit the command prompt and check.

Delete the renamed folders if everything is correct.

You can try the following step if the issue persists.

Method 2:

Check if the region is correct. Follow the steps mentioned.

  1. Type "Region" on the Start screen. Click "Settings" and press Enter.
  2. On the "Format" tab, select "English (United Kingdom)".
  3. Click "Languages Preferences"> "Add a language" and add "your language".
  4. Once added, select it and click "Move Up" to make it the first language. Close the Language window.
  5. On the "Region" window, click "Additional Settings" and check if the values are same.
  6. Click the "Location" tab and change the Home Location to "your country" and then click OK.
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