I have a new PC with a fresh install of Office 2007. This computer freezes randomly when I open or close an Excel or Word file. It seems to freeze more often when the file is from a network share.
What happens is the following:
I open an Excel file by double clicking. Excel opens. It shows something in the statusbar like 'communicating \…' some share (where the file is stored). The the message disappears and Excel is frozen. After a while (one minute, or more), the file is shown.
Same happens when I close a file. Excel just freezes. There's no high CPU, or high memory usage.
Some other websites suggested that this might have to do with network printer drivers. I deleted all of them. I also disabled all addins.
What should I do to fix this?
Best Answer
This can be due to non-operational or non-accessible printers (especially network ones).
Sys Internal's Process Monitor might show what is taking time, but can be hardwork given the size of logs that will create.