Windows – DVD writer on Sony laptop fails to recognize blank discs as writable

burningcompact-discdriversdvdwindows 7

I have a problem with my DVD-Writer:
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  • When I insert a CD or DVD in it to play or to browse my data, it is recognized without any problem.

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But when I insert a blank DVD or CD to write, it doesn't recognize it? We hear that the disk is rotating in the drive but nothing changes and if I startn to use Ashampoo Burning Studio and write on it, it shows that the drive is empty.

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I thought that it may be because of using old driver software versions. But my laptop is VPCCW-1NFX/B and its optical Drive characteristics are:

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Which doesn't support drivers for it any more?
So the only drivers that I have are the ones that I downloaded several years ago from the following URL:

http://esupport.sony.com/US/p/model-home.pl?mdl=VPCCW1NFXB&template_id=1&region_id=1&tab=download#/downloadTab.  
  • Optiarc BD ROM BC-5500S4 Firmware Update —> OPFOPD-00208302-1060 (last modification date: 2/20/2013)
  • Optiarc DVD RW AD-7700S Firmware Update —> OPFOPD-00209572-1040 (last modification date: 10/15/2013)
  • PIONEER BD-ROM BDC-TD01 Firmware Update —> PIFOPD-00221882-1060 (last modification date: 2/20/2013)

I've shown the computer to the technicians of the SONY corporation representative in Iran and they say there's no problem with the hardware. Then:

  1. What's the problem?
  2. If you think the problem is because of the outdated version of driver software, where can I find and download the latest one?

I don't know if this will help or not but the following is a photo of the back and front of my optical drive with wat is written on them beneath them.

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I use CD/DVD media of different brands but most of them are PRINCO, SONY and VEVO. I don't think the question may be related to the media.

Best Answer

Have you tried uninstalling the CD/DVD burner from the hardware manager, rebooting and letting the computer re-install the drivers? Also, in the version of Ashampoo that I used to use, under the settings menu, there was an entry to enable extended drive enumeration (or something similar). This somehow forced the program to see or recognize and use older or problematic drives.

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