Docking station power adapter is not recognized by the Dell notebook

chargingdocking-stationlaptoppower-management

At this morning, my laptop (Dell Latitude e6410) gave me this error. I didn't do anything, I didn't change anything. And I got this docking station just 2 month ago. I made a little research on the internet but I couldn't find read solution for this situation. Now my docking station is not charging to my laptop. I'm using Windows 7.

What should I do in this situation ?

Your docking station power adapter is not recognized by your Dell
notebook. As a result, your power adapter may not provide sufficient
power to run the system, your battery will not charge, your system
will run slowly. Please insert a 65 watt Dell approved power adapter.

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Best Answer

This is not an uncommon problem. There are three possibilities that I have seen the most.

1) You are using the incorrect power adapter. Some Dell notebooks come with a power adapter that can charge the notebook, however they are not able to charge the notebook while in the dock. Did the dock come with its own power adapter?

2) I dont have a windows notebook handy, so Im trying to remember this properly... Go to the device manager, and under computer remove any and all ACPI power adapters and reboot. Hopefully, it will recognize the adapter and install the correct driver.

3) Lastly, some of the Dell power adapters are just bad. If they are under warranty you can call Dell and explain the problem. They may just send you a new one.

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