I'm trying to install Windows 7 64-bit on my computer (ASUS P6T Deluxe V2, one 80GB HDD and two 1 TB HDDs). When I'm supposed to select whether I want to Upgrade or do a Custom install, I get a dialog box telling me:
Load Driver
A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.
Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step.
I've tried to reach this step using a 32-bit installation disc, but that doesn't generate this message at all. Through the command windows (shift-F10) I can reach all of my drives, including my optical drive, without any problems–so what kind of device driver is it the installation wants? I've tried all the obvious drivers on the CD that followed my motherboard, but I can't seem to find the right one. The problem is that I don't know what device I'm supposed to load the drivers for in the first place.
Can anyone help me?
Edit: It turned out that my downloaded image was corrupted. I borrowed a DVD from a friend of mine, which worked!
Best Answer
I've had this exact error message, and it was caused by some sort of error on the DVD that I burned (I had burned the DVD at the fastest supported speed).
I solved it by using a new blank DVD and burning the ISO at the slowest speed that the DVD burner supported.
I think when I burned the original DVD, it verified correctly. For some reason, it seems that the Windows 7 installer is more sensitive to media errors.