Dell Inspiron 1564 overheating but fan not switching on, how to diagnose

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I've got a Dell Inspiron 1564 laptop that is about one and a half years old. Since about a week, the laptop started to overheat, causing it to switch off unexpectedly…

The cpu fan is working erratically, it can start to spin for a while, doing its job and cooling down the cpu before it stops, but then the temperature goes up, and the fan doesn't reacts, once the temperature reaches a critical point (over 85 celsius, checked with speedfan…), the laptop switches off…

I already cleaned the vents and fan from dust, to no avail, and it was actually quite clean anyway.

Drivers and bios are up-to-date, no crapware was ever installed on this machine.

I don't know how to diagnose the problem, could it be the temperature sensors that sends wrong information, so the fan doesn't reacts? but then I believe the computer wouldn't detect the overheat and stop…

Is there a way I can pin point the problem? Maybe some low-level diagnostic tools to check functionality of sensors and fans???

The warranty is already over so any suggestion would be welcome.

Thanks!!

Best Answer

Download and make the Dell diagnostic boot media, then boot from it and run the hardware extended tests.

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Dell Main page for your model

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