Windows – Cortana cannot hear me – But the microphone works fine everywhere else

cortanamicrophonewindows 10

I'm having a really unique issue with Cortana not being able to hear me. I was able to set her up just fine when I did 'Learn My Voice' underneath her settings. When I click the microphone next to the Search Bar, she doesn't recognize anything I'm saying. It seems there is a second 'Set up Microphone' underneath Cortana that, when asked to read the 'Peter' sentence, doesn't appear to hear me.

My headset is a Razer Chimaera 7.1. All of my applications such as Skype, Ventrilo, etc. work just fine after moving from Windows 7 to Windows 10. The microphone displays just fine under 'Sound' -> 'Recording Devices' and the bar moves up and down to confirm it's picking up my voice.

Things I've tried:

  • From 'Sound' -> 'Recording Devices' I did 'Set up Microphone' and read the 'Peter' sentence and it picks it up just fine. However, this does not translate over to Cortana and it still requires a second 'Set up Microphone' which still doesn't work.
  • Switching from the motherboard microphone port to the front port and vice versa
  • Restarting
  • Reinstalling Windows 10
  • I have tried a different microphone that is less robust and Cortana picks me up just fine. However, it's not preferable to the one I'm using now.

Best Answer

Go into settings>change sound card settings>recordings>choose your mic>go into levels and slide the volume to the needed level. This worked for me.

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