Computer Hangs Due to Underpowered UPS – How to Fix Computer Hanging Issues from Underpowered UPS

powerpower supplypower-managementups

I just bought a new UPS. Now since I started using it I experienced at least 3 random freeze in Windows 7 and it happens during the first 10 minutes of start-up. Note when I say freeze, I mean I literally can't do anything in Windows, everything is frozen including the mouse cursor.

Is it possible that I bought a broken or underpowered UPS?
Can an underpowered UPS make a computer freeze?

BTW, this power calculator says I'm under 300W, but I do have 500W PSU.

Update: FEB 9, 2012

I have replaced my APC UPS with another brand: FSP UPS which is the same brand with my PSU.
It's been running with no problem for the last 5 days.

In reference to my answer below: Could it be really true that non-SmartUPS APC models are not compatible with active PFC PSUs? I find it hard to believe since most branded PSUs are active PFC.

Best Answer

Initial Complaint Computer freezing on startup, after connecting to UPS:

Yes, when your computer is starting up, it pulls more power initially to load up everything, which can cause an excessive drain on a UPS that isn't slated to handle the peak power consumption of your computer, hence the freezing.

UPS Recommendation and Breakdown Given that you have a 500W PSU in your system, and you probably have your computer, monitor, printer, cable modem/router/dsl modem, scanner (if you have one), and you probably have external speakers for your computer, you are looking at most likely a peak performance of 600Watts. Thus, you are probably looking for a 750Watt UPS, not the 500watt one.

Related Question