Brother printer printing entirely blank pages

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My Brother printer MFC-J615W goes through the normal noises of printing and prints the right number of pages but they all come out completely blank.

The black ink cartridge shows more than half the ink remaining. A couple of color cartridges are empty, one is new. Color printing behaves the same way: right noises, blank pages.

When printing a test page from the printer's menu, the same thing happens: normal printing noises followed by a blank page.

Running the printer's cleaning routine (two, three times) doesn't make a difference either.

I'm using OSX Sierra. I tried downloading the current drivers from Brother, which do exist for this version of mac, namely 10.12 (technically I'm running 10.12.6). I also tried deleting the printer and then reinstalling the drivers but its behaviour has not improved.

Can anything be done about this or should it be chucked out and never be seen by a human being again?

Best Answer

I ran the Cleaning tool option on the printer and it fixed the problem!

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