I have a Brother MFC-7860DW that always reports "No Paper" (slightly different from this question, which reports "Paper Jam"). When I open the letter tray, the paper just barely starts to grab the rollers. I have tried following the instructions in this Brother Brother MFC-L2710DW No Paper Error video to no avail.
There are several similar models to this printer which seem to exhibit the same error:
- MFC 7860-DW
- MFC-L2710DW
- MFC-7360
- DCP-7055
- HL-2280DW
- HL-2270DW
Best Answer
The problem is likely that the Brother Feeder Cam Lever (part
LY2579001
) is either broken or slipped out of position. One user reported it's possible to fix without disassembly):I was able to fix this for a little while without disassembly. Later the same problem happened. I removed one screw and a side panel to expose the cam. Sure enough, it was broken. See this video which shows how to access the Feeder Cam for Brother printers MFC-7360, DCP-7055.
I found a replacement Brother Feeder Cam Lever (part
LY2579001
) on Amazon for $5.95 which should keep the printer running.Sources: