Google Chrome – Fix Black Screen Issue Playing YouTube Videos

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When I play a video in YouTube there is a black screen. I can use the interactions and hear the audio, I can't see the video.

I've tried the following:

  • There is enough space in my C drive for cache and temp files (40gb free).
  • I've opted out of HTML5 playback in YouTube (via http://www.youtube.com/html5).
  • I've cleared the cache (didn't work out).
  • I've uninstalled and reinstalled Chrome.

Best Answer

I found the solution!!

** For Windows 7 or 8 - 64 bits. Go to... C:/ Program files (x86) / Google / Chrome / Application / 33.0.1750.146 (Is the number of the Google Chrome version you have)

Delete this 2 files:

  • ffmpegsumo
  • nacl_irt_x86_64.nexe

** For Windows 7 or 8 - 32 bits. Go to... C:/ Program files / Google / Chrome / Application / 33.0.1750.146 (Is the number of the Google Chrome version you have)

Delete this 2 files:

  • ffmpegsumo
  • nacl_irt_x86_32.nexe

You can watch the video in other browser if you want but is in spanish. Here is the link: https://www.youtube.com/watch?v=8oVfq_0_74s

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