AMD Radeon r9 Not connecting to HDMI screen

amd radeongraphics cardhdmitv

I have a custom built Windows gaming PC, we are using the Sapphire Radeon r9 gfx card and when we attempt to connect to monitor (or rather, HDMI TV) it does not connect, for a second it appears that it will then the "no signal" screen appears on the TV. The TV is a Westinghouse 32" LED TV with HDMI supports pretty high resolution. Could the issue be that the TV is a little old (approx. 3 years old) or is there some other issue we could have missed. We have tried the connection both with VGA and HDMI, when we connect to the motherboard graphics it works fine, we can see everything, hear everything but when we connect it to the graphics card the tv receives no signal. Any suggestions??? On a side note, we are pretty new to the whole computer building thing… So if you have a complicated answer please explain as best you can so I can understand what I should try and do. Thanks, so much, for your time.

Best Answer

Have you installed the graphics drivers for your video card yet? They should install automatically with Windows Update, but if not, you can grab them from here. They'll generally be required in order to get the video outputs working as intended.

Also, you need to right click on your Windows desktop, and go to where you change the screen resolution. When you're there, make sure it shows multiple displays available; you might need to change the one that's grayed out to "Extend this display" in order for Windows to output to that monitor.

Have you ensured the TV works with that HDMI port? Do you have a DVD player, Xbox, something with HDMI-out that you're sure works on the TV? A dead port is another possibility. If you have a device that works this way, you can also try using the same cord from your PC->TV, to ensure it's not a bad cord you're using.

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