Sql-server – SQL Backup issues / Operating system error 995

backuperrorssql server

Last night backups of some databases failed. Backups are being performed using CommVault. Below is error message in SQL Server logs

01/05/2016
23:03:58,spid58,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}5'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid58,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid59,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}7'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid59,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid61,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}6'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid61,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid63,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}9'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid63,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid57,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}4'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid57,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid62,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}8'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid62,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE master. Check the backup application log for
detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error: 3041
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE SUNDOMAIN_WLD. Check the backup application
log for detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error:
3041 Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE db1_TST. Check the backup application log for
detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error: 3041
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE msdb. Check the backup application log for
detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error: 3041
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE Db2_User. Check the backup application log for
detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error: 3041
Severity: 16 State: 1.

01/05/2016
23:03:58,spid60,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}3'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid60,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016
23:03:58,spid54,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}2'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid54,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE Db1_database. Check the backup application log
for detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error:
3041 Severity: 16 State: 1.

01/05/2016
23:03:58,spid51,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}1'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid51,Unknown,Error: 18210
Severity: 16 State: 1.

01/05/2016 23:03:58,Backup,Unknown,BACKUP failed to complete the
command BACKUP DATABASE model. Check the backup application log for
detailed messages. 01/05/2016 23:03:58,Backup,Unknown,Error: 3041
Severity: 16 State: 1.

Best Answer

SQL Server 2008 and SQL Server 2008 R2 have this problem according to some pages. These are areas for you to check, though I am unsure of the technology you are using.

One easy problem to look into is: How much Disk Space Available for Backups

Includes a note saying: After cleaning up old backup files I re-run the backup job and it succeeded.

Some other entries that seem to cluster around the problem can be found below.

  1. Troubleshooting VSS Writer issues
  2. How to troubleshoot "Msg 3041" in SQL Server

And an example from a specific vendor, Commvault:

  1. SQL backup failing with SQLQUERY Failure or VDITimeout

I do not have specific experience with this, but I see a few posts that have not been answered successfully, so just pointing you to other resources.

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