I get this error when trying to install a new SQL Server instance on the passive node in an existing, classic cluster with shared storage, that has this configuration – Node A: active, Node B: passive.
There was a failure to call cluster code from a provider. Exception
message: Generic failure . Status code: 4098. Description: Not foundErrorType = 2 Operation = GetObject
ParameterInfo = MSCluster_ResourceGroup.Name="SQL Server (ProductionSQL1)"
ProviderName = MS_CLUSTER_PROVIDER
StatusCode = 4098
At first I got the same error messages for the cluster groups "MSDTC" and "Cluster Group" (qourum and cluster IP), which I failed over, so that the current state was:
Node A: ProductionSQL1, ProductionSQL2
Node B: MSDTC, Cluster Group, Shared disk used for new instance
If my memory not fails me, it should be possible to install a new instance, on the secondary passive node (B), or do I have to install the new instance, e.g ProductionSQL3 on a node that hosts all cluster resources?
If so, will there be any downtime to the existing production instances, caused by the fact that SQL installation stops running SQL Server services, or something else?
Not sharing the complete log, since it's a production system. Some more details though:
Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2032664562
Exit facility code: 1752
Exit error code: 14
Exit message: There was an error to lookup cluster groups
Error: There was a failure to call cluster code from a provider.
Exception message: Generic failure . Status code: 4098. Description: Not found
Start time: 2018-08-22 10:00:19
End time: 2018-08-22 10:00:46
Requested action: InstallFailoverCluster
Exception help link:
http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=13.0.4001.0&EvtType=0xE8049925%400x42B4DED7&EvtType=0xE8049925%400x42B4DED7
Exception summary:
The following is an exception stack listing the exceptions in outermost to innermost order
Inner exceptions are being indented
Exception type: Microsoft.SqlServer.Configuration.Cluster.ClusterGroupsLookupException
Message:
There was an error to lookup cluster groups. Error: There was a failure to call cluster code from a provider. Exception
message:
Generic failure . Status code: 4098. Description: Not found
.
HResult : 0x86d8000e
FacilityCode : 1752 (6d8)
ErrorCode : 14 (000e)
Data:
errorMessage = There was a failure to call cluster code from a provider. Exception message: Generic failure . Status
code: 4098.
Description: Not found
.
WatsonData = Microsoft.SqlServer.Configuration.Cluster.ClusterGroupsLookupException@14
DisableWatson = true
Stack:
at Microsoft.SqlServer.Configuration.Cluster.WindowsCluster.get_Groups()
at Microsoft.SqlServer.Configuration.ClusterConfiguration.ClusterGroupPublicConfigObject.Calculate()
at Microsoft.SqlServer.Chainer.Infrastructure.PublicConfigurationBridge.Calculate()
at Microsoft.SqlServer.Chainer.Infrastructure.InputSettingService.CalculateSettings(IEnumerable`1
settingIds)
at Microsoft.SqlServer.Chainer.Infrastructure.InputSettingService.CalculateAllSettings(Boolean
chainerSettingOnly)
at Microsoft.SqlServer.Chainer.Infrastructure.Action.Execute(String
actionId, TextWriter errorStream)
at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.<c__DisplayClasse.<ExecuteActionWithRetryHelperb__b()
at Microsoft.SqlServer.Setup.Chainer.Workflow.ActionInvocation.ExecuteActionHelper(ActionWorker
workerDelegate)
Inner exception type: Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException
Message:
There was a failure to call cluster code from a provider. Exception message: Generic failure . Status code:
4098.
Description: Not found
.
HResult : 0x86d70002
FacilityCode : 1751 (6d7)
ErrorCode : 2 (0002)
Data:
ExceptionMessage = Generic failure
StatusCode = 4098
Description = Not found
WatsonData = Microsoft.SqlServer.Configuration.Cluster.ClusterProviderDetailedException@2
Stack:
at Microsoft.SqlServer.Configuration.Cluster.WmiClusterGroup.get_Name()
at Microsoft.SqlServer.Configuration.Cluster.WindowsCluster.get_Groups()
Inner exception type: System.Management.ManagementException
Message:
Generic failure
HResult : 0x80131501
Data:
WmiErrorCode = Failed
WatsonData = Failed@4098
Description = Not found
ErrorType = 2
Operation = GetObject
ParameterInfo = MSCluster_ResourceGroup.Name="ClusteredMSDTC"
ProviderName = MS_CLUSTER_PROVIDER
StatusCode = 4098
Stack:
at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus
errorCode)
at System.Management.ManagementObject.Initialize(Boolean getObject)
at System.Management.ManagementBaseObject.get_Properties()
at System.Management.ManagementBaseObject.GetPropertyValue(String
propertyName)
at Microsoft.SqlServer.Configuration.WMIInterop.ResourceGroup.get_Name()
at Microsoft.SqlServer.Configuration.Cluster.WmiClusterGroup.get_Name()
Best Answer
I could see following in the logs
Both of these messages suggest that the account which you are using to install the failover cluster does not have permission to perform "some of the action" in AD where computer name object would be created. There are 3 things you need to check.
If you are using domain admin account to install failover cluster you do not need to give any permission and the installation would be seamless. This might not always be possible and normally people do give domain admins to normal users as the account is very powerful and can be misused. I would also suggest to avoid this
If you are using account which is not domain admin make sure with help of AD team that