I have my iPad Air 1st generation, and today I decided (because of some reasons) to make a factory reset, in order to do it I followed the next steps:
- disable
find my ipad - disconnected from the iCloud
- factory reset
After this I got the very first iOS screen with the Hello word, then I chose the WiFi network and clicked Next then I got an error
Your iPad could not be activated because the activation server is temporarily unavailable. Try connecting your iPad to iTunes to activated it or try again in a couple of minutes. If this problem persists, contact Apple support at apple.com/support.
In order to solve it, I tried a few different ways such as connect to another wifi network, put a sim card inside, connect to iTunes, but nothing helps.
Also, I found a tutorial where describes how to activate the iPad with external tools where I need to connect my device then click and hold the Home and Power button,
BUT the main problem is that my Home button doesn't work and I don't found a way to enable the accessibility button on the first Hello screen.
So, the problem is that I have my iPad that I know exactly that completely worked, but after the factory reset I am not able to activate the iPad and external tools also doesn't help as Home button doesn't work
Are there any other ways to tackle the problem?
Best Answer
Inability for an iPad to connect to the activation server could arise from a myriad of vectors depending on the state of the equipment and network you are utilizing.
Best practice is to ensure that the operating system and version of iTunes you are utilizing is up-to-date to resolve any latent compatibility issues.
Update macOS on Mac - https://support.apple.com/en-us/HT201541
Update to the latest version of iTunes - https://support.apple.com/en-us/HT201352
Should that not resolve your issue you can examine the relevant documentation here; albeit listed for the iPhone it should still be relevant for the iPad.
If you can't activate your iPhone - https://support.apple.com/en-us/HT201407
Is the activation attempting over a WiFi or a Cellular network? Should issues occur on a WiFi network, network configuration could be preventing such at which point it would be prudent attempt the same from a network provider elsewhere.
Apple Support has a handy iOS / iPadOS application that is useful for you to contact or schedule a call with them directly, who can then render potentially render further assistance. While the fault with the home button may or may not be relative to the actual issue; a hardware repair might be necessitated.
https://apps.apple.com/us/app/apple-support/id1130498044