Word 2016 can’t save document

This problem appears to be tied to how Word creates temp files when saving changes. The fix appears to be creating a .TemporaryItems directory with global read/write access at the root of the network share.

Creating a .TemporaryItems directory with global read/write access at the root of the network share should fix it. If a directory with that name already exists, check the permissions on the directory and set it to be globally read/write if needed.

Links with more information:

http://prowiki.isc-csg.upenn.edu/wiki/MS_Office_and_Network_Volumes http://hints.macworld.com/article.php?story=20051122213207398

This worked for me:

You may wish to update your Normal template as well. To do so:

• Open the Normal.dotm template (Note: You MUST navigate to the Normal template using the File menu in Word, and choose "Open". Don't try it from the Finder or you will make a copy of Normal each time.)
• Close all other documents (this is important...if you don't, Word holds a hidden instance of the old version open).
• Change the paper size.
• Add and remove a space from the text (to force Word to save the document)
• Save the Normal template. (If Word prompts you for a file name, you did not open the file correctly and you now have a copy that is not a template. Cancel out and start again...)
• Close Word.

Should be good when you re-open.