Windows – How to install a Bluetooth mouse with Boot Camp (Win10)

bluetoothbootcampmousewindows

I'm trying to add a Bluetooth mouse to my Apple Macbook using Win10 on a BootCamp partition.

–I purchased the Logitech M557 Bluetooth mouse as it seemed to have a great record for robust installation.
–Mouse works great on my MacBook laptop with MacOS.
–Mouse works great on my HP desktop machine loaded with Windows 10.

I can NOT get the bluetooth system to successfully mate with the same mouse with Bootcamp / Windows 10 on the very same Macbook laptop. I suspect that I need custom Windows bluetooth drivers for Bootcamp (which I presume should come from the Apple BootCamp folks…)

Via windows device manager, I've removed, added, updated drivers numerous times, all to no avail. Now, the add bluetooth system sees the mouse, attempts to add it, but fails consistently at:

Bluetooth Mouse M557. Try connecting your device again.

I have no idea what is generating that code, but no matter what I try I get no where.

Anybody been here before? Are there special Bluetooth drivers for Bootcamp / Windows?

Current driver info (as displayed in Bootcamp Windows)

Device Manager shows four BlueTooth Devices:
Bluetooth Radio
Microsoft Bluetooth Enumerator
Microsoft Bluetooth LE Enumerator
Microsoft Bluetooth Protocol Support Driver

Bluetooth Radio:
    Device Type: Bluetooth
    Manufacturer: Microsoft
    Location: Location 4097 (Serial HCI Bus - Bluetooth Function)
    Driver Files:   C:\WINDOWS\system32\DRIVERS\BthMini.SYS     File Version: 10.0.16299.15
            C:\WINDOWS\system32\DRIVERS\bthport.sys     File Version: 10.0.16299.15
Microsoft Bluetooth Enumerator
    Device Type: Bluetooth
    Manufacturer: Microsoft
    Location: Location 4097
    Driver Files:   C:\WINDOWS\system32\DRIVERS\bthenum.sys     File Version: 10.0.16299.15             
Microsoft Bluetooth LE Enumerator
    Device Type: Bluetooth
    Manufacturer: Microsoft
    Location: Location 4097
    Driver Files:   C:\WINDOWS\system32\DRIVERS\Microsoft.Bluetooth.Legacy.LEEnumerator.sys     File Version: 10.0.16299.15             
Microsoft Bluetooth Protocol Support Driver:
    Device Type: Bluetooth
    Manufacturer: Microsoft
    Location: Location 4097 
    Driver Files:   C:\WINDOWS\system32\DRIVERS\bthl2cap.sys        File Version: 10.0.16299.15

Best Answer

Try to update your Bluetooth drivers through Intel's website. They do have drivers that you can download.

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