Will Apple replace the broken Lightning cable for free

applecarelightningwarranty

I have an iPhone 6 and bought AppleCare for it. The Lightning cable that came with it is starting to split (see the picture). It still charges fine, to the best of my knowledge, but is it eligible for a free replacement under AppleCare?

broken cable

Best Answer

I have had the same situation happen to me with 2 phones actually. Apple did replace them under warranty.

If you have access to an Apple Store:

  • Either walk in or make a Genius Bar appointment
  • Be sure to have your iPhone with you
  • Apple will need your IMEI number from your device
    • To get the IMEI number go to Settings > General > About (The Apple rep can assist you)

They will then provide you with a new cable after verifying your eligibility.

If you do not have an Apple Store that you can get to, call AppleCare for instructions.