A few days ago, my new Apple TV stopped showing me my purchased TV shows.
When I select the TV Shows app on the home screen, and click on the “Purchased” tab, I get a spinner that never goes away.
When I do the same for the Movies app, I see all my purchased movies. I can also see my purchased TV shows in iTunes on my Mac.
I also just get an eternal spinner if I try to purchase a TV show. Interestingly though, if I search for a TV episode that I know I’ve purchased (e.g. “show me Star Trek The Next Generation season four episode one”) and click on it, it will play. And I can purchase shows from iTunes on my Mac, and immediately play them on the Apple TV using the above method.
I’ve tried restarting the Apple TV; signing out of my iTunes and App Store account, and my iCloud account, and back in again; and re-setting the Apple TV, all to no effect.
Anyone else getting this?
Best Answer
I was having this same issue. I have Restrictions turned on so my kids couldn't buy anything. It's supposed to ask for a passcode (which it does when buying apps). Trying to buy something on iTunes just caused the spinner to spin forever. I turned off Restictions and it worked the first time!