What can cause an application to be available for sale elsewhere and not in the USA

app-store-connect

I've an application and it's language is english. I am not in US. I changed my iTunes app store to U.S for looking at the apps in the U.S Store… I trying to access my app but I'm getting this:

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But my app is downloaded in U.S and other many countries in the world. I am a little confused. My App really isn't available in the U.S Store? Then how it is downloaded in U.S? How can I see which stores sell my app?

Best Answer

You will want to review the regional settings for that SKU by logging into iTunes Connect.

This is documented at Apple's iTunes Connect Developer Guide

Scroll down to the part where it describes the following:

Setting Territory Rights, Pricing and Availability

On this page, you:

  • Set the date when you want your app to go live on the App Store
  • Schedule price tier changes for the future (by setting a price tier effective date and a price tier end date)
  • (iOS only) Offer a discount to educational institutions buying in bulk
  • Select the territories where you would like to make your app available (do nothing to have your app available worldwide)

If you need assistance as you’re filling out the page, select the appropriate Help button (?) next to the field or refer to Table 7-2 for the property descriptions. You can modify these settings at any time, including after the app is available on the App Store.

Also, before calling for help, be sure you didn't remove it from sale by setting a future availability date for that SKU:

Important: Your app’s availability date ultimately determines if your app is live on the App Store or not. If your availability date is set to a date in the future, even if your app is Ready for Sale, it will not be live in the App Store until your availability date approaches.

I would assume there's a problem with your account in the case where you can't fix this immediately or the help doesn't work. In that instance, contact Apple directly at Developer Support for iTunes Connect

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