SanDisk 1TB Portable SSD Not Recognized via USB-C on MacBook Pro

external-diskmacbook prossdusb

Hi I recently purchased a SanDisk 1TB Portable SSD. The SSD does not show up as a disk in either the Finder (with External Disks checked) or the Disk Utility (with show all devices selected).

I have a USB C Hub, Type C Hub, Amkle 6-in-1 Adapter which, has both USB-A and USB-C ports so I was able to test the following:

  1. USB-C to MacBook Air 3.1 USB-C Port
  2. USB-C to USB-C Amkle Port
  3. USB-C to USB-A Amkle Port

Out of the three possible configurations, only USB-C to USB-A via the Amkle USB Hub works. USB-C to USB-C does not work through the hub or the Mac. The following is a screenshot of the System Report when plugged USB-C to USB-A (working) through the hub.
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The following is a screenshot of the System Report plugged USB-C to USB-C (directly to MacBook).
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Is there anything I can do to get USB-C direct to the MB USB-C port working? Note that I have tried a variety of USB-C cables that I have around.

Best Answer

Well turns out none of the USB-C cables I owned supported the spec required to plug in this drive. I bought this cable from Apple which did the trick, but any cable that supports USB 3 data transfer would likely do it.

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