Resetting admin password which is tied to an Apple ID

apple-idpassword

An employee recently got a new company mac, then left the company. We've reset plenty of mac passwords in the past by using recovery mode > utilities > terminal > 'resetpassword' > select admin > type in new password.

Instead now, it asks for an Apple ID login. We don't know the login.

Is there any other way to reset this password?

Best Answer

If it's locked by an AppleId, the only chance you have is to contact the owner of the AppleID or contacting Apple support for companies.