RAM freezes and crashes the iMac after upgrade to iMac late 2015

crashmemoryupgrade

Recently I purchased 2 RAM carriers from a local supplier:

Micron Memory Upgrade 8GB 1867MHZ DDR3 SO-DIMM PC3L-14900S (8GBx2)

I wanted to upgrade from my current 8GB to 24GB.

However, a few days after installing, I ran into the screen going weird (for a few seconds). Please see the attached picture.

In addition, today the screen went blank for a few seconds, then came back but I couldn't interact with it at all, then I had to manually restart it by pressing the on button. And tonight, my iMac just restarted itself for unknown reason.

I used Memtest86 to scan for errors (for the whole system). After 6 hours, it found nothing, RAM included. I also used Rember software to double check if RAM are working probably, and again, found no errors. Lastly, I used Mac's diagnostics by pressing D when the computer is turning on, and it found no errors.

These issues never occurred during the 6 years I've been using it, only almost right after I installed these 2 pieces of RAM, so I assume the problem is the RAM.
What could possibly be the problem? Is it the RAM? The RAM slots? Any advice is appreciated.

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Best Answer

You could always take out the RAM and see if the problem still occurs. It could just be a coincidence that the problem started after the RAM was installed, in which case you've got another problem!