Preview freezes every time I restart it and open a file

high sierrapreview

Every time I open a pdf or image file using Preview when Preview was not already open, Preview will freeze up for a few seconds. If Preview was already open, i.e. I already had a pdf open and opened another one, then there is no issue with opening the second pdf. I've tried resetting Preview by deleting its files in ~/Library, but the problem still persists.

Best Answer

As a troubleshooting step I would boot your Mac into Safe Mode.

Boot into Safe Mode

Follow these steps to boot your Mac into Safe Mode:

  1. Fully shut down your Mac
  2. Restart your Mac
  3. Immediately press the Shift key and keep it down
  4. Let go of the Shift key when you see the login window (NOTE: If you have FileVault enabled you may need to log in twice).
  5. Take a note of what happens (i.e. use Preview a couple of times or so to test it)
  6. Exit Safe Mode by restarting your Mac as normal
  7. Log in and test Preview again

Let me know how you go.

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