PayPal emails go to Spam folder on Mail Mac

mail.apppaypal

I use Mac Mail as my email program and I would like to know why PayPal emails go always to the spam folder. I have tried to make rules, mark PayPal email as VIP contact but nothing works.

I would like them to be sent to my primary inbox.

Thanks in advance

Best Answer

E-mails that have been placed into the spam folder by Apple Mail will have this header: enter image description here

If you see an e-mail in your spam folder that lacks this header, than the e-mail has been automatically been placed into the spam folder by your mail provider. You should mark it as "not spam" from within your mail service's web client.