Mail – pop account crashes mail when it checks

crashmail.app

I'm using osx mail with a pop account (need for my workflow).

Issue:

  • when mail opens and checks the a specific pop account mail crashes. It's only this specific account. Other pop accounts work.

Troubleshooting: that didn't work

  • I have deleted and re-added the account. Which resolved the issue but after a few months the issue occurred again then i have to redownload all my messages again and sort through them to get back to where I was which is time consuming.
  • ~/Library/Mail/V6/MailData removed "Envelope Index" to allow the reimport to occur again. issue still occurs
  • Talked to the mail provider and everything checks out fine with the account
  • have thunderbird configured but this issue doesn't occur on thunderbird (suspect osx mail client)

Question

  • It seems like

Best Answer

Ok the issue was that I sent an email using the pop account to itself and for some reason osx mail couldn't handle it and would keep crashing trying to download that email. So I used my iPhone to access the mail through IMAP looked at the other emails from the last email that I received on my computer and process of elimination deleted those subsequent emails until i found the offending email.

Related Question