MacOS – voice or video calls using google talk in messages app Mac

macmacosmessagesvideovideo-conference

I have a problem using google chat.
in the messages app I can connect my google chat account but when I call someone using the messages app via google chat, it doesn't make the call, it just stays in waiting for answer, both Macs are running El Capitan and the chat option works fine, but the voice/video calls option don't work
hope that someone helps me
greetings
rk

Best Answer

If I'm understanding your question correctly, it seems like you're trying to use Google chat to initiate a call. Google Chat/Hangouts/Meet has undergone a lot of changes in the last few months. One of them is definitely which of those apps can make outbound calls. As far as I know and currently experience, the only way I can make outbound calls from my macbook (I'm running Catalina though) is going directly to google voice in Chrome (https://voice.google.com)