MacOS – USB HDD can’t be opened because the original item can’t be found

finderhard drivemacos

When I try to access my 2Tb Transcend StoreJet External Hard Drive in Finder, I always get the following error:

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However, 16Gb USB Flash Drive can be accessed without any problems.

I cannot also see any obvious reasons for that looking at disk info:

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Running First Aid with Disk Utility and restarting Finder didn't solve the issue.
masOS version is High Sierra 10.13.2. Also there is no problem to access this HDD_2Tb drive on Windows OS.

Here is the output from Terminal:

# ls -lt /Volumes/
total 320
lrwxr-xr-x  1 root      wheel          1 Dec 13 19:21 Macintosh HD -> /
drwxr-xr-x+ 3 root      wheel         96 Oct 23 22:40 Preboot
drwxrwxrwx  1 _unknown  _unknown  131072 Jan  1  1980 HDD_2Tb
drwxrwxrwx  1 _unknown  _unknown   32768 Jan  1  1980 USB_16Gb

Any suggestions are welcome.

Best Answer

Just go to Apple menu then go to force quit then relaunch the Finder. It worked for me.

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