MacOS – Skype stuck on “Signing in” window

macosskype

After upgrading OSX to Yosemite and Skype to 7.7 (335), Skype gets stuck on "Signing in…" when starting.

It does sign in, as Contacts > Add Contact forces the main window to open, but "Signing in…" never goes away.

Already tried, but didn't work:

  • Signing out, quitting ("Signing in…" stays even when signed out), then signing back in.

  • Everything on the Skype support page for Why can't I sign in to Skype for Mac OS X?.

  • Removing ~/Library/Application Support/Skype.

  • Reinstalling Skype

I'm using my Microsoft ID to sign in.

Any clues?

Following the @Buscar advice I used nettop in terminal to monitor Skype connections.

After quitting Skype, I see 3 connections still there about 20 seconds after quitting. Two of them use port 443 (status LastAck and FinWait1), the other is on a high port (12k+), status FinWait1. Last one to go away is to blu403-m.hotmail.com:443 with status FinWait1.

Best Answer

The following procedure seems to have solved the problem:

  1. Sign out from Skype
  2. Quit Skype and wait until all connections listed in nettop are cleared
  3. Open Skype
  4. Choose "Sign in with a different account" from the Microsoft ID login screen.
  5. Try to sign in with Skype Name (but fail, since I can't do that anymore after I linked my Skype account to my MS account).
  6. Go back and sign in with my Microsoft ID.

The "Signing in..." window was displayed for a few seconds, then the home window opened normally. Problem solved. I'm guessing steps 4-6 solved the issue, but I have no idea why.

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