MacOS – Paragon NTFS for Mac 14 doesn’t see NTFS disk (OS X 10.11 El Capitan)

hard drivemacosntfspartition

I upgraded my Yosemite to El Capitan few days ago. Also recently Paragon sent me an e-mail with an offer of free upgrade from version 12 to 14. Since I bought ver. 12, I decided to install version 14. As an existing customer I was given a new serial number and I did the activation – everything went good.

Today I plugged my USB hard drive with NTFS partition as usual (the same disk I used before – nothing has changed). Now Paragon doesn't see it. OS X does. I can read but I cannot write. Am I missing something? Version 14 is fully activated.

Thanks for any help.

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EDIT: Link from Paragon makes no sense for me. The reason why I bought this software was to avoid triggering any additional commands. I just want to use my NTFS partition as before in Yosemite. I want to plug in my USB with NTFS and simply put something into it. No formatting (I have stuff on it), repairing etc… :/ Anyone can help? Now this software does nothing.

Best Answer

Make sure you have version 14.0.382, previous 14 versions had that problem. I had this problem with the version I downloaded from the Paragon free upgrade link. I solved that problem by downloading the 14.0.382 from their website. Strangely the new version didn't show up clicking the "check for update" button on Paragon NTFS preference pane.