MacOS – Office 2011 – option + left / right keyboard shortcut not working

keyboardmacosms office

When using Microsoft Office 2011 (Word, Powerpoint and Excel) on my Macbook Pro (running OS X 10.9.5) the option + left arrow, option + shift + left arrow, option + right arrow and option + shift + right arrow keyboard shortcuts don't work as they should e.g. skip (select) forward or back a word. This functionality works in non-Microsoft programs such as at the command line. All other keyboard shortcuts are working as they should.

I have checked under Tools > Customise Keyboard and they are assigned correctly. I have tried resetting shortcuts both within Office and in System Preferences without success. This has been going on a while – through successive Office updates. As a work-around I have reassigned this functionality to another shortcut but would like to know what the problem is.

Anyone experiencing similar or knows a solution?

Best Answer

I had my keyboard set to Unicode Hex Input. Setting this to Australian or English resolved the problem.