MacOS – Microsoft Word for Mac files are not closing

macosms office

When trying to close a document, it won't close. A message appears stating:

Word has quit unexpectedly.

I've tried rebooting, moving files to different folders and deleting files, but nothing seems to have any effect. I'm using Yosemite.

Best Answer

When closing the file, go to the file, press the escape button. this takes it out of full screen. Then press the red "x" in the corner. do this for each file untill no files exist and the top banner still says "word". then click word and select quit word.