My MacBook Pro won't start up anymore. Here are the symptoms:
- displays only folder with question mark icon on startup
- when boot from Lion installation disk the disk utility program crashes. when i select it and click continue it just freezes
- i tried to reinstall lion from the installation disk but this just freezes as well like the disk utility program.
- i've tried resetting the PRAM and SMC to no avail
- the hard drive has two partitions – one for bootcamp and one for lion
Does anyone here have any idea what's wrong.
What should be my next course of action?
Best Answer
Since you already tried to reset your PRAM and SMC, I can advise you to try booting to Lion Recovery (use cmd + R on start up). This will let you know if the machine is operating fine hardware and storage wise. If you can boot into your recovery HD with no issues - not only do you know the problem is isolated to the boot volume, but you have Disk Utility and an internet browser to run tests and see what step is next.
More and more Macs are getting updates to run Internet Recovery. Once you have your mac booted, you can then know where the problem lies. Worst case, with a current backup, you could just erase your Mac HD volume and reinstall Lion.
There are a few opions:
If you don't get what I described here, please say so and I'll extend my answer. But you can start with that.
EDIT:
It seems like Apple has made a support page concerning this issue. I hope this can help you!