MacOS – MacBook Air Wi-Fi is not working — how can I troubleshoot the problem

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I am trying to connect to Wi-Fi. It does get connected but there is no internet. I can't use Wi-Fi. Weird thing is that when I connect my iPad and iPhone to the same router/Wi-Fi they work perfectly fine. But my MacBook Air has some issue. How can I fix this problem?

My OS is 10.9.5.

Update

Wifi is working in safe mode.

Best Answer

It sounds like that your network settings are corrupt.

Reset your wifi settings Another option could be to reset the network and wifi settings.

a) In Macintosh HD/ Library / Preferences / SystemConfiguration

com.apple.airport.preferences.plist

  • Move those files to the trash

  • Reboot your Mac

  • Reconnect to your wifi

b) Alternatively you can open SystemPreferences > Networks > select Wifi and delete it. In the second step re-add the wifi service again.

Upgrade to macOS If possible try updating your Mac to the latest macOS version. Open the AppStore and download Mac Sierra.

Disable Third-Party Software Do you use any kind of Firewall Apps e.g. Little Snitch. If so, temporarily disable them.