MacOS – How to force Keynote to sync with iCloud

icloudkeynotemacos

When I create new Keynote presentations on my Mac they are not showing up on my iOS devices. I noticed when I open a document from iCloud there is a dotted iCloud symbol in the file viewer.

Is there a way to manually force the sync to occur? Last time I resolved this by disabling my iCloud account and re-enabling it, this is pretty painful though as it takes awhile.

Anyone know why these documents won't sync?

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Best Answer

Ok so I got ahold of Apple support and they helped me resolve the issue by deleting the Keynote preferences file located at

~/Library/Preferences/com.apple.iWork.Keynote.plist

They instructed me to move it to the Desktop for backup purposes and then reboot the system, after rebooting and opening Keynote again the file was regenerated and the issue was resolved. They then had me trash the old property list file.