MacOS – How to fix / Reset App Store app on Mac OSX – El Capitan

macos

Newly upgraded to Latest released OS X – El Capitan (10.11.5). Now when I open App Store app, the spinning wheel to right of < > buttons on upper left side continues to spin with no content visible below on any tab button. Originally, I saw that 1-update was available. I read an earlier note to use Activity Monitor and kill processes related to App Store. Saw 2 that had long process times (storeassetd, storedownloadd). Plus now see App Store Web Content in "(not responding state). How do I fix this???

Best Answer

  • Go to Finder and press + Shift + G;
  • Locate ~/Library/Caches/com.apple.appstore and delete com.apple.appstore which are cache files;
  • Then press again those commands and go /private/var/folders, open each folder and each subfolder until you find com.apple.appstore and delete this folder;
  • Restart your Mac.