MacOS – Finder temporary freeze when copying to network drive (Mavericks)

macosnassmb

Whenever I try to copy files (usually larger files from > 250MB) to my Synology NAS, Finder temporarily freezes for about 10 seconds and sometimes locks up till the whole file is copied. The file then copies and all is OK.

I am using SAMBA (smb2 which has all support enabled on the NAS and has replaced AFP since Mavericks). Is there a way I can avoid this freeze. The file copy process itself is not slow but I can't use Finder to perform other operations. Many thanks in advance

Best Answer

First of all, let's try to verify that OS X is using SMB2 for your shared drive.

Can you connect via Finder to your NAS share drive? Then open a Terminal (type terminal in Launchpad) and execute the command mount without any parameters, like this:

mount

This should output you several lines, one of which should be about your shared drive and how OS X is opening it (using SMB, AFP, NFS, etc.). Can you confirm that OS X is mounting it as SMB (or SMB2 if it shows that level of information)?

This is to confirm which protocol is effectively used.

Once the protocol is confirmed, try via the command line to copy a file > 250 MB. For this use the command rsync to show the progress, here is an example assuming you have in your home directory a big file named big_file.ext and the shared drive on your NAS is called share:

rsync --progress big_file.ext /Volumes/share

Do you have the same behaviour? Can you describe it better now?

Finally, it seems you are not alone and people are proposing workarounds while Apple is preparing (hopefully) a fix: https://discussions.apple.com/thread/5467191

In addition, try updating your Synology OS to the latest version. DSM 4.3-3810 has the following changelog entry: "Enhanced the compatibility of SMB 2 with Mac OS X 10.9"