MacOS – “Failed to install SGD client” when accessing the secure global desktop from OS X

Unfortunately the Intel Drivers Utility does not work with Mac OS. It is only windows based application.

From http://www.intel.com/p/en_US/support/iduufaq:

The Intel Driver Update Utility supports the following operating systems:

Windows 8*
Windows 7*
Windows Vista*
Windows XP*
Windows Server 2008*
Windows Server 2003*

Operating systems not supported: Apple*, Linux*, and operating system emulators

After some searching and trial-and-error, I have identified that the issue relates to the absence of a key file: com.apple.HIToolbox.plist, which for some reason is not created when setting up a new User account (and may not be copied across if importing from another computer). Luckily this file is created when opening the Guest account, which can then be copied across to all required User accounts.

Here is a detailed summary of the procedure I eventually used to fix this date format issue:

1. Create and open a Guest Account (if not already enabled, go to Users & Group Preferences)
2. Go to the Library folder (it’s a hidden folder, so to find it, use Finder to go to the home folder, then select from the menu ‘Go:Go to Folder’ and type in ‘Library’)
3. Go to the Preferences folder
4. Make a local copy of the file: com.apple.HIToolbox.plist (e.g. onto an SD card, or external/cloud drive)
5. Now open your desired User account
6. Go to your Library folder (again it will be hidden, so find it as above)
7. Go to the Preferences folder
8. Copy the file: com.apple.HIToolbox.plist (from local storage) into this folder
9. Quit Excel and then log out of your user account, and then log back in
10. Next time Excel starts, UK date format will be correct!

(Source: http://www.yellowsbest.com/solved-uk...excelmac-2008/)