MacOS – El Capitan Contacts.app most of contacts are duplicates, but not all

contactsmacos

Most of the contacts in my Contacts.app are duplicated, but not all.
I tried Apple's solution, to no avail.

Contacts that are not duplicated and that have data in Company field, have a column character (;) at the end of what is written in that field.

Adding the column character to an existing duplicated contact does not change anything (whether I add it in one of them or both).

Deleting by hand one of both duplicate contacts erases also the other but only after having quit and come back to the program.

Reimporting the vCard of the hand-deleted contact only recreates it once (even after quitting and coming back to the program).

In iCloud.com, there are no duplicates, neither in my iPhone, nor in my iPad.

I tried exporting as archive the totality of the contacts, erasing them from Contacts.app and reimporting them. But, strangely, the contacts come back, for like a second, and then half the contacts disappear. So instead of having my 808 contacts, only 488 remain and no duplicates (with duplicates there were 1787 contacts).

Any ideas?


Mac OS X: El Capitan, 10.11 (15A284)
Contacts.app: Version 9.0 (1679)

Best Answer

Contact debugging involves the following steps.

Identify source of data. This could be via iTunes sync from a device, a provider like Google, Exchange/Outlook, Yahoo or iCloud or directly in the Contacts app.

Isolate sources causing issues (disable all or one by one if possible).

Identify duplicates and merge. Understand the difference between "link" and "merge" as "link" will not remove duplicates.

If all else fails, use the export option in Contacts to export all contact cards and then re-import the ones of interest. Then you should have a clean setup.